mailbox (BC-SRV-COM)

Example: Communication Services: Mail, Fax, SMS, Telephony (BC-SRV-COM)

The mailbox comprises the inbox, outbox, resubmissions, and private folders of a user.

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Source: https://help.sap.com/doc/saphelp_glossary/latest/en-US/35/2ad700c1035cd5e10000009b38f974/content.htm