e-service (WEC-APP-SRV)

Example: Web Channel Service (WEC-APP-SRV)

A key functional area of mySAP CRM that offers customers, prospects, and business partners access to dedicated information and self-service functions via the Internet.

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Source: https://help.sap.com/doc/saphelp_glossary/latest/en-US/b0/9c805419b2da448b9b2c1c0c098922/content.htm